Adult Community Training are running two new Employability courses – please see attached.
Retail Business Awareness – Employability Level 2
This employability course has been specifically developed to give learners The knowledge required to apply for positions and work, in a variety of retail environments.
Units covered
- Understanding Customer Service in Retail
- Understanding the Handling of Customer
- Payments in Retail
- Understanding Retail Consumer Law
- Self-management Skills
- Fire Safety Awareness
- Manual Handling
- Health & Safety in the Workplace
Assessment is by portfolio.
This is a 2 weeks, full time course
Ring to Check Eligibility & Course Dates
Hospitality & Catering Awareness – Employability Level 2
This employability course has been specifically developed to give learners The knowledge required to apply for roles and subsequently work, in a variety of hospitality & catering positions in different environments.
Units covered
- Food Safety in Catering
- Underage Sales prevention
- Safe, Hygienic & Secure Working in Hospitality
- Promoting Additional Sales & Products
- Resolving Customer Service problems
- Principles of Customer Service
- Health & Safety in the Workplace
- Principles of Risk Assessment
- Self Management Skills
Assessment is by Portfolio
This is a 2 weeks, full time course
Ring to Check Eligibility & Course Dates
Kind regards
Lisa DeCoza
Operations Manager
Adult Community Training, 20-22 Newgate, Rochdale, OL16 1BA
Tel: 01706 86 85 87
www.adultcommunitytraining.org.uk
Retail-Business-Awareness.pdf Hospitality-Catering-Awareness.pdf
